Our Services
Training product development
We develop of vocational and education sector training products designed to meet the diverse needs of stakeholders.
Our expertise encompasses:
- Accredited course design and development
Designing and developing accredited courses that address industry needs, meet VET regulator product and process requirements and comply with the AQTF 2021. - Training package qualifications and units of competency
Designing and developing training package qualifications and units of competency that address industry needs and adhere to national standards, product policy and process policy. - Stakeholder engagement, consultation and validation
Ensuring that key stakeholders are identified, that their perspectives are actively considered throughout the development process, and that training products resonate with and meet the expectations of the industry and can be implemented by training providers.
Partner with us to benefit from our expertise in product development, accreditation, compliance, and stakeholder collaboration.
Resource development
We develop tailored resources designed to drive learning.
Our resource development services encompass a diverse range of offerings, including:
- Learner resources
We design and develop customized learning materials that cater to the specific needs of your target group, facilitating an engaging and effective learning experience. - Trainer guides and presentations
We design and develop comprehensive trainer guides and engaging presentations to empower instructors in delivering impactful training sessions with confidence and clarity. - Professional development materials
We design and develop professionally crafted materials designed to support continuous professional development. - Assessment tools
We design and develop contextualised assessment tools mapped to nationally recognized units of competency, equipping assessors to collect and judge evidence reliably.
Partner with us to develop customised and compliant resources that meet the needs of learners, trainers and assessors.
Quality assurance
We develop and implement integrated quality systems aligned to industry standards. Our comprehensive approach encompasses:
- Policies and procedures
We document your organisational policies and procedures to provide a solid foundation for your quality system and efficient operations. - Staff and client manuals
Tailored staff manuals and client manuals are expertly developed to ensure clarity and consistency in operations, fostering a seamless experience for both your team and clients. - Process optimisation
We review and finetune organisational processes to enhance efficiency and deliver optimal results. - Document and record control
We implement robust document control and record control procedures to ensure the accuracy, safeguard critical information and promote accountability. - Quality audits
We conduct comprehensive quality audits to identify areas for improvement and ensure ongoing compliance with industry standards, fostering a culture of continuous improvement. - Staff training and support
We provide targeted staff training and ongoing support to empower your team with the knowledge and skills necessary to maintain and enhance the established quality systems.
Partner with us to elevate your organisation’s quality management processes and practices through the seamless integration of quality systems aligned with industry best practices
Foundation skills
We offer expert guidance in adult literacy and numeracy designed to meet the unique needs of diverse clients.
Our services include:
- Plain language materials development
We create engaging and accessible plain English language materials designed to support adults with low literacy or numeracy skills navigate daily life and work. - Literacy and numeracy assessment tool development and validation
We develop and validate literacy and numeracy assessment tools. Our tools are designed to provide accurate insights into skill levels, supporting targeted training and learning strategies. - Workplace literacy and numeracy needs assessment
We collaborate with organisations to identify and specify workplace literacy and numeracy needs, tailoring our services to address the specific requirements of your workforce. Our solutions are tailored to address identified needs effectively, and promote skill development and workplace performance.
Partner with us to access specialised literacy and numeracy advice and create an inclusive and supportive environment for all adults.
Research
- We conduct targeted research projects that deliver valuable insights and strategic solutions.
Our research processes include: - Identifying and consulting with stakeholders
We engage in a collaborative approach, identifying and consulting with key to ensure a comprehensive understanding of the research landscape. - Analysing literature
We conduct in-depth literature analyses to gather relevant information, drawing upon a wealth of knowledge to inform and enrich our research activities. - Collecting and analyzing qualitative and quantitative data
Through a combination of qualitative and quantitative methods, we collect and analyse data to provide a holistic view, ensuring a comprehensive and evidence-based approach. - Documenting research outcomes
We develop compelling case studies and comprehensive reports, distilling complex findings into valuable insights and actionable recommendations. - Our areas of research expertise encompass:
Adult numeracy
Addressing the unique challenges and opportunities related to adult numeracy skills.
Skills shortages and skills gaps
Uncovering and addressing gaps in skills and competencies within specific industries or sectors.
Access and equity
Advocating for and promoting equitable access to opportunities and resources.
Workforce development
Providing insights and strategies to foster the development of a skilled and resilient workforce.
Partner with us on research initiatives that drive informed decision-making.
Browse examples of our research, reports and case studies here.